What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can't change my form

    Asked by Denis on January 28, 2012 at 02:39 PM

    I had create my form - http://www.jotform.com/form/12972410345 and all is very good. But now I have to change e-mail for notification and I can't do it :( It's very bad - but I don't remember: had I registered or not on your service. But your's "forget password" feature not sent e-mail to me on login "fake" (If i had registered - it must be "fake" or "fake101"). Please help me - how to change e-mail in my form?(both e-mails in one domain). Or help me to recovery my login and password to edit form.

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    JotForm Support

    Answered by idarktech on January 28, 2012 at 07:04 PM

    Hi Denis,

    That form is under a guest account, meaning you were not logged in when you created that form. I have now manually transferred that form to your account "fake101". Kindly logout and log back in to complete this transfer process. Thank you so much!

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    Answered by fake101 on January 31, 2012 at 12:53 PM

    Hi idarktech.

    Thank you.