If we provide a phone number can you call us?

  • Profile Image
    Asked on December 01, 2015 at 03:09 PM
    Another quesiton - If i provide a phone number, can you guys call me so that I can ask more questions and get it resolved on the spot rather than waiting for a reply?
  • Profile Image
    Answered on December 01, 2015 at 03:45 PM

    At this time we do not offer phone support, so all of the questions should be sent made either on this forum (suggested since it is the fastest way to get an answer), or over our email: support@jotform.com or over twitter @JotFormSupport.

    Do however open one thread per question and I would not suggest opening a thread and sending an email, just as not opening multiple threads on same subject. Next to this, if you have multiple questions and open multiple threads for them, it would allow us to assist you faster and help us avoid any confusion.

    Hope this helps.