What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
At this time we do not offer phone support, so all of the questions should be sent made either on this forum (suggested since it is the fastest way to get an answer), or over our email: firstname.lastname@example.org or over twitter @JotFormSupport.
Do however open one thread per question and I would not suggest opening a thread and sending an email, just as not opening multiple threads on same subject. Next to this, if you have multiple questions and open multiple threads for them, it would allow us to assist you faster and help us avoid any confusion.
Hope this helps.