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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are we not receiving submissions for our application?

    Asked by bucksrespite on December 01, 2015 at 04:23 PM

    Hello,

     

    I created a jotform for a job application for the organization that I work for. I set it up so the submissions would be e-mailed to myself and my coworker. We put the link for the application on a website called care.com so that our potential applicants could be sent directly to the link to apply. Here is the link to our form: https://form.jotform.com/53194362376157

    Below is the link to a sample page from care.com. When the applicant hits apply it is meant to take them right to the jotform link.

    We have been receiving some of the submissions but not all of them. Is there any way to rectify this issue? Feel free to call me at 215-444-0846 x247 to clarify any questions.

    Thanks,

     

    Ilana

    Page URL:
    https://recruitment.care.com/recruitment/member/sampleJobDetails.do?jo<br/>bId=6781542&amp;distance=0&amp;comeFrom=sample

    Submissions receiving JotForm style size
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    JotForm Support

    Answered by Kevin_G on December 01, 2015 at 10:54 PM

    Hi,

    I have chekced your email addresses and I can see all the emails are being sent : 

    1. khosgood@childandfamilyfocus.org

    2. ileib@childandfamilyfocus.org

    Now I would suggest you to check your Spam and Junk Folders, and if you find the emails there, mark them as safety.

    Please, try again and let us know if it works.

    Regards.