All my forms are disabled

  • Profile Image
    ucuap
    Asked on December 01, 2015 at 07:57 PM

    Hi,

    Not sure what happened but when I try to preview my forms I get a message that says they are disabled although they are not.

    Thanks,

    Crin

  • Profile Image
    ashwin_d
    Answered on December 02, 2015 at 03:04 AM

    Hello Crin,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "CC Submission Form" has fields asking for credit card numbers which makes it suspected of being used for phishing.

    Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    I have gone ahead and deleted the credit card fields form your form and activated your account. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!