What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I getting a error message when replying to people who have completed my form?

    Asked by MichelleAnn on December 01, 2015 at 10:41 PM
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    message Getting a
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    Answered by Sammy on December 02, 2015 at 04:10 AM

    We usually have a limit on the number of emails that can be sent in an hour from jotform, this is to reduce the chances of the email service being used for spamming.

    Free accounts have a limit of 20 emails per hour, when this limit is exceeded you will receive a message stating that you have reached your limit.

    Kindly wait an hour before sending the emails again.