What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you send me information on how JotForm's security measures are with sensitive information submitted on the forms?

    Asked by AdrielThomas on December 02, 2015 at 04:13 PM

    We are looking into using this for some forms that will carry patient information that can not be seen by anyone else. We need information on what the security is for the forms once they are submitted.

    secure
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 02, 2015 at 05:43 PM

    Jotform is secure by default. No one will be able to access your form data except you as the form owner unless you will share them.

    You can also enable secure form. Forms are securely processed with 256 bit High-grade SSL encryption once transmitted to the server. 

    If you want an ultimate security with your form data during the submission, you can enable client side form encryption. Here's how: http://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

    Let us know if there's anything else you need help with.

    Regards!