How can I get my account back?

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    EarTransport
    Asked on December 03, 2015 at 12:32 AM

    I think my account is disabled as my forms are being disabled as I create them. I was testing out an option for collecting card information to charge later but it seems I did not do my research properly. 

    How do I go about getting my account reinstated? 

    Username: EarTransport

  • Profile Image
    beril
    Answered on December 03, 2015 at 04:31 AM

    Thank you for contacting us. We are sorry for this inconvenience this might have caused.

    Your account was autosuspended by our system.

    I have checked your forms and I have not found Phishing which is against our Terms of Use so I have reactivated your account.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.