What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by managego on January 29, 2012 at 06:35 PM

    Can i customized the from field on the email alerts? so instead the email should come from noreply@jotform.com it will be noreply@mydomain 

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    JotForm Support

    Answered by abajan on January 29, 2012 at 09:55 PM

    Sure you can. Just click the fields, change them, click "Finish" and save the form. Please see  Understanding Reply-To and Recipient Settings on E-mail Wizard in the Form Emails section of our user guide.

    However, it's advisable that noreply@jotform.com not be changed as some recipient email providers will reject the message or mark it as spam if a difference is spotted between the proported originating domain and the one from which the message actually came (namely JotForm.com). It is better to include the reply-to information in the message's subject line or body. There's no harm in editing the "Sender Name" however.

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    Answered by managego on January 29, 2012 at 10:14 PM
    Thanks for prompt respond,
    I understand the spam concern, how about adding a TXT record to my domain that I will use for the From address? Do u offer this? For paid versions?
    Thank YouThank You
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    Answered by fxr on January 30, 2012 at 04:26 AM


    I assume these email alerts are for autoresponders rather than notification emails? 

    If it were for notification emails you could look at having our email server IP addresses whitelisted:,,,,


    Obviously this is unfeasible for autoresponder emails. Because autoresponder emails are being sent from our servers (i.e Jotform.com), there isnt really much you can do on your own mail server. 

    We do hope to allow our users to make use of their own mail servers to send their form related emails, which should rectify this issue, but this is probably not something we are going to see in the very near future. 

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    Answered by German on January 31, 2012 at 02:41 PM

    This is a test of text