Monthly usage

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    Robin Green
    Asked on January 30, 2012 at 06:45 AM

    Hello

    I am using your free service for Jotform notifications.

    On your pricing page it offer up to 100 monthly submissions, however I have received an e-mail from you stating I have used my monthly allowance of 20 submissions.

    Which is correct please as I cannot afford to loose this faciltiy.

    Please reply as soon as possible.

    Regards

    Robin Green

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    AtacanC
    Answered on January 30, 2012 at 08:06 AM

    Hi Robert,

    You created your forms under a guest account and guest accounts are limited to receive 20 regular submissions per month. You just need to register for a free account using the same email address you entered for your guest account.So your forms will be transferred automatically.

    Feel free to contact us if you need further assistance.

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    arjay
    Answered on January 30, 2012 at 10:27 AM

    I've just registered as you've said but the form I made isn't in my account.  also, what happens to any messages I get sent before my account is opened.

    Regards

    Robin

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    NeilVicente
    Answered on January 30, 2012 at 12:45 PM

    Robin,

    What is the URL of the forms you were using before you registered an account? This is so we can track them down and move them to your account.

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    arjay
    Answered on January 30, 2012 at 12:46 PM

    Do you want just the web sites of the exact page of the site.?

    Regards

    Robin

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    NeilVicente
    Answered on January 30, 2012 at 12:52 PM

    I need the URL of the exact page where the forms are embedded.

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    Robin
    Answered on January 30, 2012 at 01:06 PM

    Hi

    I've used the form in all the following sites.

    http://www.valvewheelspanner.co.uk/contact%20us.htm

    http://www.wheelspanner.co.uk/contact%20us.htm

    http://valvewheelkey.co.uk/contact%20us.htm

    http://www.wheelkey.co.uk/contact%20us.htm

    http://www.visitbirmingham.co.uk/contact%20us.htm

    http://www.visitweymouth.co/contact%20us.htm

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    NeilVicente
    Answered on January 30, 2012 at 01:09 PM

    The form is already in your account arjay. Do you still have any problems with it?

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    arjay
    Answered on January 30, 2012 at 01:13 PM

    thanks Neil

    I'll check it out.  So I've now got an account open with you for the basic package.  As you can see from the sites I'm sure we'll need a bigger package soon.

    regards

    robin