What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Calculation: Calculate field value does not work

    Asked by denvorb on December 04, 2015 at 09:30 AM

    It worked earlier today, but after the calculation wizard layout  changed it does not work

     

    If Insect Infestation is equal to select

    insert (defect2_0_3)into Score

     

    Defect7 and Score is a matrix

    Page URL:
    https://form.myjotform.com/53344327698566

    does not work calculate field work layout select equal to
  • Profile Image
    JotForm Support

    Answered by beril on December 04, 2015 at 11:19 AM

    I've checked your conditions. I see that, you have 146 conditions. =)

    I think, the problem is on  Insect Infestation filed.

    Let me try to figure out the cause of this issue. I will get back to you on this soon.

  • Profile Image

    Answered by denvorb on December 04, 2015 at 11:48 AM

    Thanks Beril

  • Profile Image
    JotForm Support

    Answered by beril on December 04, 2015 at 02:20 PM

    Hi again.

    There ıs a condition which doesn't work properly. Please, delete it.

     

    Create the condition as you see below:

     

    To solve that:

     

    Here is how it works:

     

    If you require any further information, feel free to contact us. We will be happy to assist you.