What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorise & Capture transactions with JotForm

    Asked by sl2015 on December 04, 2015 at 01:50 PM

    What about a pick up & delivery service?

    What about a pick up & delivery service? I need to be able to authorize payment and then send a bill with the correct amount after the item is picked up and weighed.

    This is a re-post of a comment on PayPal Forms

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    JotForm Support

    Answered by Mike on December 04, 2015 at 02:55 PM

    We support 'Authorization & Capture' PayPal payments. However, according to PayPal, the charge can be only increased up to 115% of the originally authorized amount.

    When your buyer approves an authorization, the buyer's balance can be placed on hold for a 29-day period to ensure the availability of the authorization amount for capture. You can reauthorize a transaction only once, up to 115% of the originally authorized amount (not to exceed an increase of $75 USD).

    How to Enable Payment Authorization

    There are no such restrictions for Stripe Authorization transactions. For example, you can authorize $1.00 USD and charge customer later for $100.00 USD.

    How to Capture Stripe Payment Authorization

    If you need any further assistance, please let us know.