What happens if I reach the account usage limit on my subscription plan?

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    Asked on January 30, 2012 at 12:21 PM

    What happens if I reach the max submissions for the month on my pricing tier?  Do I just not receive anymore submissions or will it allow continued submissions and just auto jump to the next tier?

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    Answered on January 30, 2012 at 03:44 PM

    If you go over the maximum number of submissions for the month for whatever plan you are on, you bill be notified of it and given the oppourtunity to upgrade, if you choose not to, after 24 hours your forms will be disabled (i.e be unable to take any more submissions) until the turn of the month. 

    We dont automatically move you to a higher submission limit account, no, thats entirely your choice. 

    Hope that answers your question, please let us know if it doesnt or if you have any other concerns.