What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I build a form with the free plan and later decide to upgrade. Will my form still work?

    Asked by Brenda Neal  on December 04, 2015 at 04:40 PM

    I plan to build the form with the free plan.  I am waiting for approval from my team to purchase the bronze plan.  In the meantime I want to go ahead and build the form.  If I build it in the free Starter plan;  Can I upgrade to a paid plan and still use the form that I originally built in the Starter Plan??

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    JotForm Support

    Answered by Kevin_G on December 04, 2015 at 10:19 PM


    Thank you for contacting us.

    Of course, you can create your form and then when you upgrade your account, the form will be there, the only difference in your account will be the monthly limit on submissions and the upload space.

    Let us know if you have more questions or need more help, we will be glad to assist you.