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New email address not receiving notifier emails.Asked by annieprice on December 05, 2015 at 06:08 AM
I have recently changed a notifier email address to an outlook address and when I test it by submitting a form, the form goes to all other email addresses but not to the new one.
I am sure the email is in your spam folder. Please go to outlook website and login from there to check the emails. I would also suggest adding email@example.com to your outlook safe sender list settings or contact list. This would help you ensure that the form emails will go to your inbox.
Let us know if you need further assistance.
Just to add, we are sending the form emails just fine. Here's how to check your email history: