- JotForm SupportWelvinAnswered on December 05, 2015 at 01:16 PM
I'm sorry, but I can't find any payment using your email address. Do you have the Order Reference Number or the Subscription Number? Let us know so we can check it again.
OR If you would like to upgrade, just simply go to our pricing page and make sure that you are logged into your account.
I look forward to your reply.