What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't my theme showing?

    Asked by rolfes on December 05, 2015 at 02:24 PM

    I've used one of the free themes for my form, but when I preview it or view it in another tab, the theme isn't showing - just a grey background with basic text.

    Page URL:

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    JotForm Support

    Answered by jonathan on December 05, 2015 at 03:49 PM

    Where you referring to the Brick Wall theme on your jotform http://www.jotformeu.com/form/53384747114357 ?

    Try to reset first the Theme using the Themes selector in your Form Builder.


    Let us know if issue persist.


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    Answered by rolfes on December 05, 2015 at 05:06 PM

    It seems to have corrected itself now. Thanks for the reply.

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    Answered by victor on December 05, 2015 at 06:20 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.

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    Answered by victor on June 02, 2016 at 02:50 PM

    This is a old thread. To assist you better could you please create a new thread explaining exactly what your issue is with themes.

    We will be glad to assist.