What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cant find my user name and password

    Asked by Alan Ruiz on January 30, 2012 at 03:10 PM

    We are trying to modify our forms but our user name or password is not working. Our account number is 33261570.


    Alan Ruiz 


    22687 Old Canal Road

    Yorba Linda, CA  92887

    Direct Line: 1.714.660.1992

    Fax: 1.714.282.7740

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    JotForm Support

    Answered by NeilVicente on January 30, 2012 at 03:26 PM


    Your account username is aruiz.

    To reset your password:

    1.  Click the Forgot Password? button in the sign-in area of the Jotform website

    2.  Enter your username or email address, then click the Send Reset Instructions button

    3.  Follow the instructions sent to your email to change your password

    If you're having difficulties with this matter, please contact us again. Thank you!