What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form not keep the changes that I am making?

    Asked by vikkirose80 on December 06, 2015 at 08:41 AM

    I am making changes to my jot form - they come up on the edit form but even though I save them, when I go to view the form they havent saved - yet when I clone the form they come up = can you please help?

    Page URL:
    https://form.jotformeu.com/53393613853359

    saved making changes
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 06, 2015 at 10:03 AM

    Hi,

    We apologize for the inconvenient.

    I will report it to our second level, we will let you know as soon as it's solved.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 06, 2015 at 11:14 AM

    Hi,

    The issue has been solved by our developers and everything should be working now.

    Please, could you try again and let us know if it works.

    Thanks.