Can I downgrade my account later?

  • Profile Image
    kromm
    Asked on December 06, 2015 at 10:46 PM

    I have just received a message that o have reached my maximum responses on my free account, which will be blocked/ disabled at noon tomorrow.

    I am happy to upgrade immediately, but am wondering if I can downgrade back to a free account later.

     

    Thanks so much 

  • Profile Image
    ashwin_d
    Answered on December 07, 2015 at 01:16 AM

    Hello kromm,

    Yes you can upgrade or downgrade your account any time you wish. If you want to upgrade your account only for a month, you can upgrade it now and cancel it immediately or anytime before the renewal date. 

    The following guide should help you on:

    How to upgrade account:  http://www.jotform.com/help/331-How-to-upgrade-my-account 

    How to downgrade your account :  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!