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krommAsked on December 6, 2015 at 10:46 PM
I have just received a message that o have reached my maximum responses on my free account, which will be blocked/ disabled at noon tomorrow.
I am happy to upgrade immediately, but am wondering if I can downgrade back to a free account later.
Thanks so much
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Ashwin JotForm SupportReplied on December 7, 2015 at 1:16 AM
Hello kromm,
Yes you can upgrade or downgrade your account any time you wish. If you want to upgrade your account only for a month, you can upgrade it now and cancel it immediately or anytime before the renewal date.
The following guide should help you on:
How to upgrade account: http://www.jotform.com/help/331-How-to-upgrade-my-account
How to downgrade your account : http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account
Hope this helps.
Do get back to us if you have any questions.
Thank you!