What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I downgrade my account later?

    Asked by kromm on December 06, 2015 at 10:46 PM

    I have just received a message that o have reached my maximum responses on my free account, which will be blocked/ disabled at noon tomorrow.

    I am happy to upgrade immediately, but am wondering if I can downgrade back to a free account later.

     

    Thanks so much 

    message maximum responses thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 07, 2015 at 01:16 AM

    Hello kromm,

    Yes you can upgrade or downgrade your account any time you wish. If you want to upgrade your account only for a month, you can upgrade it now and cancel it immediately or anytime before the renewal date. 

    The following guide should help you on:

    How to upgrade account:  http://www.jotform.com/help/331-How-to-upgrade-my-account 

    How to downgrade your account :  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!