What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    About how premium works

    Asked by 100raffle on January 30, 2012 at 10:41 PM

    Hi, I was getting close to 10 (SSL) so I upgraded to premium.

    Will this reset at the end of the month or do I have 1000 now for 30 days? 

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    JotForm Support

    Answered by idarktech on January 30, 2012 at 11:05 PM

    Hi,

    Thank you so much for asking. For all users, submissions counter (monthly submissions/ssl submissions/payment submissions) will reset to zero (0) every first day of the following month. For example, next reset will be on February 01, 2012.

    I hope this clears everything up. Thank you so much for subscribing JotForm, have a blessed day!

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    Answered by 100raffle on January 30, 2012 at 11:05 PM

    So i basically paid $10 for 3 days?

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    JotForm Support

    Answered by idarktech on January 30, 2012 at 11:09 PM

    Yes, you've subscribe monthly, so it's 30 days.

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    Answered by 100raffle on January 30, 2012 at 11:11 PM

    I mean ill be billed again Feb. 1 or ill be billed on Feb. 28?

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    JotForm Support

    Answered by idarktech on January 30, 2012 at 11:16 PM

    Your next billing date will be on February 27, 2012, this is because you've subscribed last January 27, 2012. So, it's equivalent for 30 days.

    Please let us know if you have further questions. Thanks.

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    Answered by 100raffle on January 30, 2012 at 11:18 PM

    Thanks!