What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I applied a template to my form, now trying to change it but it wont

    Asked by miika on December 08, 2015 at 06:03 AM

    I applied a template to my form and it changed to the new template. As I tried to change it once again, it will change in the editor but once I send the form it's the original template, not the one I changed it to.

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    JotForm Support

    Answered by Welvin on December 08, 2015 at 08:00 AM

    There's seem to be an issue when applying a theme. Please let us know the form URL here so we can check it. Also, let us know the second theme that you want to apply so we can try it for you.

    We'll await for your reply.

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    JotForm Support

    Answered by Welvin on December 08, 2015 at 08:06 AM

    Actually, there's no issue. I just tried it again and it let me change my theme to another. Here's the first template that I used:

    The second theme:

    Please try it again and let us know if the issue persists.