I am unable to cancel my jotform subscription, can you help?

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    crossroads229
    Asked on December 08, 2015 at 09:19 AM
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    Kiran
    Answered on December 08, 2015 at 10:36 AM

    I see that the Premium Yearly susbcription on your account is now cancelled and you'll not be charged for this account anymore. You can check the status of the subscription using the following link. 

    https://sites.fastspring.com/interlogy/order/s/INT141208-3706-57427S

    Please be noted that the account shall be holding premium subscription till the end of current subscription period and then downgraded to Free.

    Hope this information helps.