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    Using custom domain name with the form URL

    Asked by cfraga on December 08, 2015 at 02:35 PM

    I have a domain created in Brazil and I would like to redirect it to my form page https://form.jotformz.com/53414867124658

    Can you help me with it informing what should I know from you to contact the domain authority here in Brazil?


    Thanks in advance.

    Claudio Fraga Rentschler

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    JotForm Support

    Answered by Kevin_G on December 08, 2015 at 03:51 PM


    Thank you for contacting us.

    I think the best way to do it , would be getting the embedded code of your form, you will be able to paste it into your website or your server domain as an HTML file, then when you load the link to your webpage the form will be there.

    I would suggest you to get the IFrame Code, this is the guide to get it :


    If you need additional help, let us know and we will be glad to assist you.


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    Answered by cfraga on December 08, 2015 at 04:42 PM

    Thank you for the answer but I don't have a website, only a registered domain. Is there any way using DNS (per example) to redirect all requests from my domain to the form page?

    Thank you again.

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    JotForm Support

    Answered by Kevin_G on December 08, 2015 at 05:50 PM

    Yes, that is possible to do,you have to do the configuration in your DNS admin panel or contact to your service provider and ask to redirect to the URL https://form.jotformz.com/53414867124658 , once your url is loaded the user will be redirected to the form, only you or your service provider can do the redirection.


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    Answered by Claudio Fraga Rentschler on December 09, 2015 at 12:20 PM

    Hi Kevin_G,

    I'm verifying the configuration on my domain authority and looks the best way is include a new record informing a CNAME. Is this CNAME the form URL (form.jotformz.com/53414867124658) ?

    Thank you again.


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    JotForm Support

    Answered by EltonCris on December 09, 2015 at 03:02 PM

    Hello Claudio,

    It is possible to use your domain name with the form URLs using CNAME method. Here's a guide: http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Hope this helps!