What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How is the submissions limit counted ?

    Asked by safetasks on December 08, 2015 at 07:17 PM

    Is the amount of submissions allowed a monthly cap or an annual cap?

    Submissions Annual amount OR
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    JotForm Support

    Answered by Kevin_G on December 08, 2015 at 10:27 PM

    Hi,

    Thank you for contacting us.

    The submissions limit is monthly, for example, if you are using a free account you have available a limit of 100 submissions per month, when you reach the limit, you will not be able to receive more submissions, but when the month has passed, you counter will be back to 0 again and then you will be able to receive more submissions.

    Hope that helps.

    Let us know if you need more help, we will be glad to assist you.

    Regards.