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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission: Empty submission is displayed on sub-user account

    Asked by shanedcruz on December 09, 2015 at 01:27 AM

    Hi,

     

    One of my sub users, sees a blank page under submissions. 

    But, the rest of my sub users do not face this problem..

     

    Could you pls check & revert.

     

    Thanks

    Page URL:
    https://eu.jotform.com/submissions/51962203041949

    Screenshot
    Submissions sub problem check thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 09, 2015 at 02:53 AM

    Hi,

     

    I checked your account and I was able to replicate the issue you are reporting. No submission data is displayed.

    Let me forward this to our development team so the can further investigate the issue. We will inform you on this thread any updates to the issue.

     

    Regards.

  • Profile Image

    Answered by shanedcruz on December 10, 2015 at 01:24 AM

    thank you Chriistian. I will wait for your update.