- SunbridgeInstituteAsked on December 09, 2015 at 10:32 AM
I'm having a problem where users can't submit because my user-contributed dropdown is required, and after a selection is made, the widget thinks it is unanswered. It keeps saying "this field is required" even though it has been answered. Can you help?
- JotForm Supportashwin_dAnswered on December 09, 2015 at 01:10 PM
I did test your form and I am able to replicate the issue you are having. I was not able to submit your form even if the User Contributed Dropdown was selected.
There seems to be a glitch where required validation of "User Contributed Dropdown" widget is triggered even if it has option selected. The issue is caused only when there is a "Preview Before Submit" widget added along with the "User Contributed Dropdown" widget. Please check the screenshot below:
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.
- JotForm SupportTitusNAnswered on December 13, 2015 at 10:30 PM
This has been fixed - We're very sorry for the inconvenience this caused you.
Please re-add the widget to your form to get the update - and let us know if you have further concerns.