JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Required validation of "User Contributed Dropdown" widget is triggered if the form also has "Preview Before Submit" widget.Asked by SunbridgeInstitute on December 09, 2015 at 10:32 AM
I'm having a problem where users can't submit because my user-contributed dropdown is required, and after a selection is made, the widget thinks it is unanswered. It keeps saying "this field is required" even though it has been answered. Can you help?
I did test your form and I am able to replicate the issue you are having. I was not able to submit your form even if the User Contributed Dropdown was selected.
There seems to be a glitch where required validation of "User Contributed Dropdown" widget is triggered even if it has option selected. The issue is caused only when there is a "Preview Before Submit" widget added along with the "User Contributed Dropdown" widget. Please check the screenshot below:
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.
This has been fixed - We're very sorry for the inconvenience this caused you.
Please re-add the widget to your form to get the update - and let us know if you have further concerns.