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  • Profile Image

    Required validation of "User Contributed Dropdown" widget is triggered if the form also has "Preview Before Submit" widget.

    Asked by SunbridgeInstitute on December 09, 2015 at 10:32 AM

    I'm having a problem where users can't submit because my user-contributed dropdown is required, and after a selection is made, the widget thinks it is unanswered. It keeps saying "this field is required" even though it has been answered. Can you help?

    Page URL:
    http://www.jotform.com//?formID=53405265538962

    Selection contributed contributed dropdown problem unanswered and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 09, 2015 at 01:10 PM

    Hello SunbridgeInstitute,

    I did test your form and I am able to replicate the issue you are having. I was not able to submit your form even if the User Contributed Dropdown was selected.

    There seems to be a glitch where required validation of "User Contributed Dropdown" widget is triggered even if it has option selected. The issue is caused only when there is a "Preview Before Submit" widget added along with the "User Contributed Dropdown" widget. Please check the screenshot below:

     

    I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by TitusN on December 13, 2015 at 10:30 PM

    Hello, 

    This has been fixed - We're very sorry for the inconvenience this caused you. 

    Please re-add the widget to your form to get the update - and let us know if you have further concerns. 

    Thanks!