What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when does the monthly quota expire

    Asked by stueadie on January 31, 2012 at 09:57 PM

    I have a form that was created on Dec 28 / now that you have reset the payment subscriptions (thanks) it is showing 8. do I get 10 payment subscriptions per month? when is the aniversary? Thanks STU

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    Answered by AtacanC on January 31, 2012 at 10:13 PM

    For all users, the counts reset to 0 on the 1st day of every month. A free account gets monthly 100 regular submissions, 10 SSL submissions and 10 payments(whichever comes first) for free. Try to check your counts in couple of hours. 

    Feel free to contact us if you have further questions.