What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving email notifications

    Asked by Melissa Smith on December 09, 2015 at 08:14 PM
    We are not receiving an email notification when someone fills out a form online. Please help!
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    JotForm Support

    Answered by Kevin_G on December 09, 2015 at 08:17 PM

    Hi,

    Could you share us the link to the form you are not getting your email notifications please ? 

    Since I can not find an account related to your email address  melissa.smith@englishsewage.com.

    Please, provide us the link to your form and we will be glad to assist you.

    Regards.

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    Answered by dfiguer02 on December 09, 2015 at 08:18 PM

    i am having the same issue. can someone please help

     

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    JotForm Support

    Answered by Kevin_G on December 09, 2015 at 09:26 PM

    Hi,

    I see you have posted the same issue on this threads :

    http://www.jotform.com/answers/721849-Email-notifications-not-receiving-when-form-is-submitted-from-website#0

    http://www.jotform.com/answers/721843-My-form-isn-t-sending-to-the-notifier-email-please-help#0

    Please, do not open more than one thread related to the same issue, you will be assisted soon.

    Thanks.

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    Answered by Melissa Smith on December 10, 2015 at 03:45 PM
    http://www.englishseptic.com/order-septic-pumping-service/
    Melissa Smith
    Advertising & Marketing Director
    English Sewage Disposal, Inc.
    Main: 856-358-4771 ext. 2833
    Cell: 856-466-8695
    [fbfunny] [twitterfunny]
    ...
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    JotForm Support

    Answered by Kevin_G on December 10, 2015 at 04:37 PM

    Hi Melissa ,

    I have checked the link you provided and I'm not able to find any JotForm embedded on it.

    I see the form embedded there was created on Ninja Forms, please in order to help you, share the link or provide us with the direct link to your JotForm.

    We will be glad to assist you.

    Regards.

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    Answered by luciene on August 10, 2016 at 04:08 PM

     I am not receiving my submitted forms also. 
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    JotForm Support

    Answered by Nik_C on August 10, 2016 at 05:47 PM

    @luciene I have created a separate thread for your issue so we can take care of it separately. 

    You can find the thread here:

    https://www.jotform.com/answers/903322

    I will provide an answer for you shortly.