Not receiving email notifications

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    Melissa Smith
    Asked on December 09, 2015 at 08:14 PM
    We are not receiving an email notification when someone fills out a form online. Please help!
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    Kevin_G
    Answered on December 09, 2015 at 08:17 PM

    Hi,

    Could you share us the link to the form you are not getting your email notifications please ? 

    Since I can not find an account related to your email address  melissa.smith@englishsewage.com.

    Please, provide us the link to your form and we will be glad to assist you.

    Regards.

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    dfiguer02
    Answered on December 09, 2015 at 08:18 PM

    i am having the same issue. can someone please help

     

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    Kevin_G
    Answered on December 09, 2015 at 09:26 PM

    Hi,

    I see you have posted the same issue on this threads :

    http://www.jotform.com/answers/721849-Email-notifications-not-receiving-when-form-is-submitted-from-website#0

    http://www.jotform.com/answers/721843-My-form-isn-t-sending-to-the-notifier-email-please-help#0

    Please, do not open more than one thread related to the same issue, you will be assisted soon.

    Thanks.

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    Melissa Smith
    Answered on December 10, 2015 at 03:45 PM
    http://www.englishseptic.com/order-septic-pumping-service/
    Melissa Smith
    Advertising & Marketing Director
    English Sewage Disposal, Inc.
    Main: 856-358-4771 ext. 2833
    Cell: 856-466-8695
    [fbfunny] [twitterfunny]
    ...
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    Kevin_G
    Answered on December 10, 2015 at 04:37 PM

    Hi Melissa ,

    I have checked the link you provided and I'm not able to find any JotForm embedded on it.

    I see the form embedded there was created on Ninja Forms, please in order to help you, share the link or provide us with the direct link to your JotForm.

    We will be glad to assist you.

    Regards.

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    luciene
    Answered on August 10, 2016 at 04:08 PM

     I am not receiving my submitted forms also. 
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    Nik_C
    Answered on August 10, 2016 at 05:47 PM

    @luciene I have created a separate thread for your issue so we can take care of it separately. 

    You can find the thread here:

    https://www.jotform.com/answers/903322

    I will provide an answer for you shortly.