Email notifications not receiving when form is submitted from website

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    Asked on December 09, 2015 at 08:16 PM

    Please help! Form was working fine and now is not. 


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    Answered on December 10, 2015 at 12:30 AM



    Are you referring to this form - I checked the mail logs of the email recipient of the notification email of the form ( and the emails are sent successfully.


    Are you still not receiving the email? If so, I noticed that you have setup a custom Sender Email in your notification email. Can you try to use as Sender Email and see if you will now receive the email?


    Do let us know if you need further assistance.