What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you referring to this form - http://www.jotform.us/form/42965818593168? I checked the mail logs of the email recipient of the notification email of the form (firstname.lastname@example.org) and the emails are sent successfully.
Are you still not receiving the email? If so, I noticed that you have setup a custom Sender Email in your notification email. Can you try to use email@example.com as Sender Email and see if you will now receive the email?
Do let us know if you need further assistance.