What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to upgrade my account and I need to speak to a real person.

    Asked by ahileman on December 10, 2015 at 09:15 AM

    I want to upgrade my account from free to Bronze, but my employer requires a contract for services. I need to talk to a real person, on the phone or via email, to determine how to move forward with this request. 

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    Answered by victor on December 10, 2015 at 10:32 AM

    Unfortunately, we do not have phone support. If you like you can send a request to our email support@jotform.com. We will be glad to assist you in everything we can.

    Have a great day.