Stop Printing to my printer

  • Profile Image
    Kelle 
    Asked on December 10, 2015 at 10:53 AM

    please unsubscribe me from your random printer invasions.  I do no appreciate you burning my color ink and paper when I did not authorize or use your service.

  • Profile Image
    Boris
    Answered on December 10, 2015 at 11:48 AM

    Hello Kelle, and welcome to JotForm.

    We are sorry to hear about the troubles you are having with your printer. However, that is not really something under our control. If it was something that we could influence, we would be happy to cancel the printing job on your printer.

    If you were not filling out a JotForm form, maybe one of your coworkers or family members might have used the Print button to print a form that they were printing. In any case, since you seem to be using Windows 10, I would recommend cancelling the printing job in Windows directly.

    Here is one such instruction I was able to find on the Internet, about cancelling a printing job on Windows 10:

    http://www.dummies.com/how-to/content/how-to-cancel-a-print-job-in-windows-10.html

    I hope this helps. If you need any assistance with our forms, please don't hesitate to open a new support thread about it, and we will be happy to assist you.