Can't get Pay Pal option to work

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    Asked on February 01, 2012 at 12:12 PM

    For some reason, when I add the Pay Pal option it does not appear on the form. Also, when I set up my PP account, it gave me a code to paste into myown code, but your site does not ask for that. Do I only need to enter the email address for payments to be directed to our PP account?


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    Answered on February 01, 2012 at 12:26 PM

    Hi Jen,

    Here's some user guides may help you to that problem:

    For further assistance, feel free to contact us anytime. Thank you for using JotForm!

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    Answered on February 01, 2012 at 05:33 PM

    Thank you for contacting us.

    You do not need to put any code for PayPal integration with us. It is very simple to create and use payment forms using our service. You are right, you just need to put your PayPal Email Address into PayPal Account field and proceed with the next steps through the Payment Wizard.

    Please take a look at the following tutorial:

    JotForm PayPal Forms

    Please note that if you chose the Single Product option, user will not be asked to choose a product. Nothing will be shown on the form page and the user will be asked to make the payment after the form submission.

    If something is not clear, please let us know. We will be happy to help you.