- lee sampleAsked on February 01, 2012 at 12:28 PM
Are are using a contact us form and the emails are not being delivered. I need to see if you can check the mail logs to find the non-delivery error so I can fix the issue. We are using trend micro for exchange 2007 protection. Our actual jotform URL isPage URL:
- pinoytechAnswered on February 01, 2012 at 12:36 PM
Please go to this thread for further assistance and guidelines: http://www.jotform.com/answers/55594-I-m-not-receiving-emails-anymore-
Thank you for using JotForm!
- fxrAnswered on February 01, 2012 at 12:58 PM
Is it the wXXXXfo@weXXXXfoods.com notifications that dont seem to be getting through?
Our mail logs are reporting those emails are being accepted from delivery by the remote email host.
I suggest using email@example.com as the Sender Email of those emails
having the email provider whitelist our email server IP addresses:
18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206