What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clarification on pricing packages

    Asked by IEHA on December 11, 2015 at 03:19 PM

    To Whom It May Concern:


    Regarding your "Free" package, are you allowed only 100 submissions per year?  If so, is that per form under a given user account, or cumulative total of all submissions for all forms under a single user?




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    JotForm Support

    Answered by Kevin_G on December 12, 2015 at 12:39 AM


    Thank you for contacting us.

    If you are using a free account , the limit is 100 submissions per month, so you can get 100 submissions and when you reach the limit you will be notified about that, it's accumulative, so you can have,for example, two forms and receive 50 submissions in one of them and 50 in the another one.

    If you often reach the limit and you need to still get more responses, then you will have to upgrade your account to a paid one, here the link to our pricing page : https://www.jotform.com/pricing

    Hope this helps.

    Let us know if you have more questions, we will be glad to assist you.