What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to downgrade my account to the free version

    Asked by uttrees on December 11, 2015 at 11:51 PM
    I would like to downgrade my account to the free version. Can I do that? 
    Thank you for your help
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    JotForm Support

    Answered by Welvin on December 12, 2015 at 12:14 PM

    This is already processed by my colleague through support email. You can expect the refund returned to your card within 4-10 business days.

    Please contact us again if we can help in any way.