Please help?

  • Profile Image
    tomconnell
    Asked on February 01, 2012 at 03:43 PM

    I've deleted an image I had in my form then saved the form.  However, the live form still shows the image?  Also, captcha not showing.  What am I doing wrong?

    Also, do you have live phone support?

    Thanks for ANY help.

    - Tom

  • Profile Image
    Mike_T
    Answered on February 01, 2012 at 07:28 PM

    Hello Tom,

    Thank you for contacting us.

    I see the captcha on your site, please clear cahce in your browser and then re-check it.

    We do not currently provide support over the phone but this does not necessarily mean that we will not change that policy at some point down the road.

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    Answered on February 01, 2012 at 08:57 PM

    I still can't see the captcha on the system I'm using.  However, I can see it on other machines and devices.  It's hard to design though what I can't see.  Wonder what's wrong?

  • Profile Image
    idarktech
    Answered on February 01, 2012 at 09:10 PM

    Hi,

    Have you tried it on different browser? Your captcha is also working fine here, both tested on FF and Chrome running on WinXP, also fine on Win7. Please try it on other browser and let us know the result.

    Thanks in advance.

  • Profile Image
    Answered on February 01, 2012 at 09:24 PM

    That's weird, I can see it on every browser except IE9.

  • Profile Image
    idarktech
    Answered on February 02, 2012 at 12:27 AM

    Have you tried switching and unswitching compatibility mode? I wasn't able to test it right since you've already deleted the page?

    Thanks for your cooperation.