What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why is my account suspended?

    Asked by tamelra powell  on December 12, 2015 at 04:26 PM

    I am in the process of building a form and received an error stating that my account has been suspended. Could you please let me know what this is about.

     

    Thank you

     

    powellts

    email: tamelrap@yahoo.com

    my account and email thank
  • Profile Image
    JotForm Support

    Answered by BDAVID on December 12, 2015 at 07:38 PM

    You account has been suspended since your form violates our terms of use: http://www.jotform.com/terms/

    "Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately."

    I removed the guilty fields, and activated your account. If you need anything else please open a new thread, we will be glad to assist you.