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esdx256Asked on December 12, 2015 at 5:01 PM
Hi,
There times that my customer submit the form and I don't receive any emails.. please help.
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David JotForm Support ManagerReplied on December 12, 2015 at 7:46 PM
I checked the email notification for your form: https://www.jotform.com/93292513364, and the recipient email is not in bounce list, also, upon checking our mail logs, I see good delivery is shown:
Please check in your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com