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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Received payments limit

    Asked by Angela on December 13, 2015 at 12:27 PM

    i have a jot form that is not integrated with payments. However, I am getting a notification that we are at our maximum amout of jot form payments. 


    How many any regular entries are we allowed for free?


    also, on mobile when entering phone number the form changes where the phone number is unable to be entered  any suggestions for fixing this?



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    JotForm Support

    Answered by Jan on December 13, 2015 at 03:01 PM

    Sorry for the inconvenience. I checked your website (http://www.endlesssummercharters.net/BookaCharter.html) and I was able to review your form.

    I checked your form and it shows that you have previously integrated a payment processor here. So the payments on your usage was for the previous submissions when the payment tool is still integrated.

    For free plan, you have 100 secure submissions. As of right now, the number your received payments are 9. Once it reaches 10, your form will be disabled.

    I can see now that the thank you page will redirect you to a page where your user can pay deposit through Paypal. Your receive payment limits will not be affected because of this.

    Let us know if you have any questions. Thank you.

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    JotForm Support

    Answered by Jan on December 13, 2015 at 03:18 PM

    I need to create a separate thread regarding your other issue about the phone number field in the mobile. Please refer to this thread: http://www.jotform.com/answers/724278

    Thank you.