hi, I needed to downgrade my subscription back to the free version. I tried to do it in the billing area but it said error that I must contact you.

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    Asked on December 13, 2015 at 04:43 PM
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    Answered on December 14, 2015 at 03:59 AM

    As per your request, we have cancelled the Premium Monthly subscription on your account tennisfortexas. Your account shall be holding this subscription status till the end of current subscription period and then downgraded to Free.

    Hope this information helps! Let us know if you need any further assistance. We will be happy to help.