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How to pass a value of the dropdown next to "donation" payment description to PayPal?Asked by nickras on December 13, 2015 at 05:50 PM
This is a followup. I can't see where you have answered my question yet. I've sent this in previously.
On our website, www.kenyakeys.org on my Donation form on the donation page I have a box with a dropdown list of 6 different donation areas we ask the donor to choose. The donor selects one and continues the rest of the process. When I get the JotForm email informing me of their donation the email clearly informs me of their selection.
Then the form goes to PayPal for processing the credit card. I then get the email from PayPal indicating their card has been charged and that emailed receipt doesn't indicate the selection of the dropdown. It simply says "donation". It would save me a lot of time if the donor's selection would be passed through to PayPal and subsequently listed on the summary of transactions that I can print.
I took a look at your account and I see that you have the original thread with more details here: http://www.jotform.com/answers/721620
You can always find your answers by clicking on Support -> Forum -> My Questions
This will take you to the Asked page: http://www.jotform.com/answers/asked.php
We always recommend replying back to the same thread since that way all of the info is in the same place. In your case, I see that you have added more info there as well.
Please do note that the description is not something that you can change, so it will always show donation and nothing else.
At this time I would like to ask you to continue with your replies - if you have a question in regards to this subject - on this thread ( http://www.jotform.com/answers/724330 ) instead of replying to both or on the older one, to avoid any confusion and to be able to properly assist you.