What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to Get Verification Code to Use Custom Email Service?

    Asked by antwane  on December 13, 2015 at 07:54 PM
  • Profile Image
    JotForm Developer

    Answered by mert on December 14, 2015 at 07:22 AM

    As far as I understand from your thread, you need use your custom email address service provider to get "Notification" or "Autoresponder".


    To do that, you need to follow the steps from the below:

    1) The first thing you do is go to your current "Notification".


    2) Then, click to "Reply-To and Recipient Settings".


    3) In the "Provide Sender and Recipient Details", click to "Sender Email", then hit "Add a Sender Email".


    4) On the following window, enter your email address and the verification code will be sent to you again. When you get the code, copy and paste it on the same "SMTP Account Wizard" window which is shown below:


    If you still don't get the verification code, I suggest you to check your junk, spam, etc boxes from your email.