What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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The JotForm Key is used to decrypt your submissions, you can generate it and then save it in your PC , then when you go to submissions page or receive an email with a new submission, you will need to use it in order to access to the data, you can read more about Encrypted forms and JotForm Key on this link : http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert
Please, if you have more questions or need more help, feel free to contact us.