What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification emails received with empty REQUIRED fields...

    Asked by amarmahallati on February 02, 2012 at 04:19 AM

    Hi,

    Lately I have been receiving notification emails that are empty. The required fields are empty but the form still seem to have been submitted successfully. How can that happen? When I try to do the same I cannot submit the form...

     

    Is there some kind of glitch that results in me not getting the filled out form?

     

    Best regards,

    Amar Mahallati

    Page URL:
    http://www.egypttourinfo.com/egypt-pyramid-tour.html

  • Profile Image
    JotForm Support

    Answered by abajan on February 02, 2012 at 05:19 AM

    It is possible to submit forms with "empty" required text boxes that don't have any validation (like email validation, for instance) attached, by simple typing a space in the said box. However, the more likely cause in your form's case is that its validation is conflicting with a script on the page within which the form is embedded. To circumvent this, try substituting the iFrame version of the form for the current short embed code and let us know if it helps.

  • Profile Image

    Answered by britto on February 22, 2012 at 04:15 AM

    i'd like to know which is the way out ....my embedded form show me warnings for empty required fields(no spaces inside) but then go on to captch page instead on online form is stopping correctly...

    which script verify required field on submit ?

    Thanks

  • Profile Image

    Answered by fxr on February 22, 2012 at 04:48 AM

    @britto,

    Please open a new thread for you issue, include a URL of where your form is embedded. 

    Thanks. 

  • Profile Image

    Answered by Ahmed on September 18, 2012 at 07:20 PM

    i do have some kind of this problem, forms are sending from the host email not refering the customer email address and it accepts any entry even if it is not an email address form.

    It does exist in all my web ( http://www.fly2egy.com/tour-egypt/index.php ) contact forms.

    Also is that related to the email delivery delay?

  • Profile Image

    Answered by fxr on September 18, 2012 at 07:26 PM

    @Ahmed,

    Please open a new thread for your own issue.

    On first glance at the URL given, I see no JotForms embedded on your site anywhere. 

    If there is own, please feel free to open a new thread and post a direct link to the form in question.

    Thanks!