Login issues

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    Megan Nettleman
    Asked on February 02, 2012 at 09:11 AM

    I could not recall my password, so followed the reset procedure.  I still have not received the e-mail resetting it.  Username is ISSI.  I believe e-mail address on file is either mnettleman@issisystems.com or webmaster@issisystems.com.  The form ID on my account is 12835025353.

    I am receiving the submitted web forms for my form at this e-mail address, and assume the account is registered to the same.

    Please advise as to next steps.

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    Answered on February 02, 2012 at 09:21 AM

    Hi Megan,

    The form-id above belongs to a guest account. Means, you weren't logged in as you created the form. When did you start to use JotForm, if i may ask? We'll be waiting for your response. So we can assist you further.

    Thanks in advance.