What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does Jotforms save the information filled out in the form from the time the window is closed to the time the form is opened on same computer?

    Asked by MegsOfMegs on December 15, 2015 at 10:47 AM
    same information closed Long
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    JotForm Support

    Answered by BJoanna on December 15, 2015 at 11:58 AM

    Thank you for contacting us. 

    We have two possible ways to save form and continue later. In non of them is enabled non of the data will be saved when form is re-opened. To save form and continue later you might consider using one of the following options:

    1. How to Enable Auto fill feature - save form entries to continue later 

    Auto fill method is based on browser local storage. It is saving the form data on users browser, so user can open the form later and he/she will see the past data. Note - user will need to use same browser to access data.

    2. How to save form to continue later (Session method)

    The Session method is saving the data on our servers. With this method you will need to use two forms, one for session generation and second as primary. Then users will be able to access their sessions from any locations.

    Hope this will help. Let us know if you need further assistance.