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andersonmacedoAsked on December 15, 2015 at 4:39 PM
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Kevin Support Team LeadReplied on December 15, 2015 at 6:09 PM
Hi,
You can add images to your form using the Image field under the Form Tools :
Once added you will get this window, select the way you will add the image :
Also if you are looking to make your form responsive, you can do it by following this guide : http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive
Or adding this widget : http://widgets.jotform.com/widget/mobile_responsive
This guide will help you adding a widget to your form : http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form
Let us know if it is what you are looking for, if not, please provide us more details about what are you trying to achieve as well as the link to your form.
Regards.
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andersonmacedoReplied on December 15, 2015 at 6:46 PMthis option is not to have trouble, and put option file upload !!! for it in the form fuciona when not using the form when using the smartphone to select
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Chriistian Jotform SupportReplied on December 16, 2015 at 1:22 AM
Hi,
Are you referring to this form - http://www.jotformz.com/form/53484107551656? Do you mean that the upload field in your form is not working in mobile? I tried to access the form in an android device but I was not able to replicate the issue. I was able to select a file to upload using my device.
Are you still encountering this issue? If so, may I know what device are you using when you encounter the issue? If you have embedded your form in your website, please provide to us the exact URL where you have embedded your form so we can further check the issue.
We will wait for your response.
Regards. -
andersonmacedoReplied on December 16, 2015 at 2:45 PMthe ploblema and mobile app tested in two smartphone and can not form created for an application, please help me
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victorReplied on December 16, 2015 at 3:14 PM
Desculpe, não entendemos completamente seu problema. Se preferir, você pode nos dizer em Portugues.
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andersonmacedoReplied on December 16, 2015 at 3:45 PMBoa tarde,
Esse formulário desenvolvi pra um aplicativo para celular não para site, então a utilizar o APP no smartphone ele funciona perfeitamente mas a opção de upload de fotos pelo celular não funciona aperta e não abri para selecionar foto.
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David JotForm Support ManagerReplied on December 16, 2015 at 4:50 PM
To upload from mobile devices, I would recommend you to use the Filepicker widget: http://widgets.jotform.com/widget/filepickerIO
Let us know if you need more help, we will be glad to assist you.
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andersonmacedoReplied on December 17, 2015 at 10:45 AMBom dia!!
conseguir colocar porem pelos Smartfones continua sem carrega arquivo,gostaria de saber como configura para carregar foto do dispositivo. nao apenasde redes sociais
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by BDAVID
To upload from mobile devices, I would recommend you to use the Filepicker widget: http://widgets.jotform.com/widget/filepickerIO
[https://shots.jotform.com/welvin/shots/07-05-2014-yldngukfji.png]
Let us know if you need more help, we will be glad to assist you.
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KadeJMReplied on December 17, 2015 at 11:44 AM
As David has suggested the Filepicker Widget is the best way to attach and upload photos from a mobile device.
It should allow you to tap the upload field at which point you can find a photo in your photo library or take a new one to which would then attach the image depending on your preference.
If you are still having issues with using the upload field on your mobile device then could you please tell us which smartphone model you are having this issue on?
Screenshot is from Mobile Chrome on iPhone 6 - iOS 9.2 :
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andersonmacedoReplied on December 17, 2015 at 12:45 PMEsse formulário via web funciona upload mas uso ele em um aplicativo móvel ,testei no smartphone moto g motorola e Samsung gran prime ! O upload d foto não abre pra selecionar foto
Link do APP abaixo ! (Aba vendas)
applink.com.br/clicksale
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Kevin Support Team LeadReplied on December 17, 2015 at 1:01 PM
Hi,
I have tried to use the widget in the link you provided and I'm able to see the Filepicker widget :
Could you share us a screenshot about what you see when trying to upload the image ?
This guide will help you to upload images in your answer : https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum
Please, let us know and we will be glad to assist you.
Regards.
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andersonmacedoReplied on December 17, 2015 at 1:45 PM
ao apertar selecionar arquivo nada acontece!!!! esse aplicativo móvel utilizado no Smartphone,para utilizar deve ser feito download do app !!! feito no dispositivo móvel.
[cid:c4edce2a-612c-4222-b785-322bc960f3b2]
Assunto: Re: how can I load image files in the smartphone form how do I solve ???como posso fazer carregar imagem de arquivos no formulario pelo smartfone como fa�
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by Kevin_G
Hi,
I have tried to use the widget in the link you provided and I'm able to see the Filepicker widget :
[https://www.jotform.com/uploads/forum/Kevin_G/14503751911.png]
Could you share us a screenshot about what you see when trying to upload the image ?
This guide will help you to upload images in your answer : https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum
Please, let us know and we will be glad to assist you.
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David JotForm SupportReplied on December 17, 2015 at 2:48 PM
If you have having trouble on Android, try using FireFox as your browser. Both the stock web browser and Chrome have trouble uploading file through the forms. However, FireFox seems to work on almost every device.
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andersonmacedoReplied on December 17, 2015 at 3:45 PMVocê não entendeu e um aplicativo não um site web ,ele tem q funcionar através do aplicativo, mandei link do APP para vc ver (instala no smartphone) applink.com.br/clicksale
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Kevin Support Team LeadReplied on December 17, 2015 at 5:02 PM
Hi,
Have you removed the upload field from your form ?
I made a test in my PC and in a mobile device using Android.
Could you please add again the field and let us know via this thread, so we will make a test uploading a file in your form.
Thanks.
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andersonmacedoReplied on December 17, 2015 at 5:45 PMpronto a função de upload esta no aplicativo pode dar uma olhada !!! ela não funciona no Smartphone,
________________________________
De: JotForm
Enviado: quinta-feira, 17 de dezembro de 2015 20:01
Para: andersomdimacedo@hotmail.com
Assunto: Re: how can I load image files in the smartphone form how do I solve ???como posso fazer carregar imagem de arquivos no formulario pelo smartfone como fa�
A new response has been received:
[JOTFORM]/www.jotform.com>
[https://cms.jotform.com/uploads/image_upload/image_upload/global/9260_150X150.jpg]
Form Builder · JotForm
www.jotform.com
JotForm's form builder helps you create & publish online forms anywhere, anytime without writing a single line of code. Free without ads!
Answered by Kevin_G
Hi,
Have you removed the upload field from your form ?
I made a test in my PC and in a mobile device using Android.
[https://www.jotform.com/uploads/forum/Kevin_G/14503896931.png]
Could you please add again the field and let us know via this thread, so we will make a test uploading a file in your form.
Thanks.
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Kevin Support Team LeadReplied on December 17, 2015 at 7:11 PM
Hi,
Thank you, I have downloaded the app and I'm not able to upload a file, when I click on the upload button the app is closed suddenly, is this the same issue you are getting ?
I have tried using the direct link to your form http://www.jotformz.com/form/53504199508662
And then, I'm able to upload the file, see my screenshot below:
Please, try again re-embedding your form and let us know if it works, if not, please could you check your application, it could be an issue related to it.
We will await your response.
Thanks.
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andersonmacedoReplied on December 17, 2015 at 7:45 PM
o problema e justamente este como você fez através do navegador ele funciona mas no dispositivo móvel através do aplicativo não abri para selecionar imagem, oque eu quero e uma forma de carregar imagem através do aplicativo um meio de que usuário do formulário possa me enviar via aplicativo a imagem.
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Chriistian Jotform SupportReplied on December 17, 2015 at 9:21 PM
Hi,
As per testing the direct link of the form in a mobile device, the upload field is working fine. JotForm forms are meant to be used on browsers (mobile or desktop). Using a browser in an android device, the upload field works as intended. However, on your mobile app, it does not work. There might be issues on how you have embedded the form in your app. It is highly likely the software you used to create the app does not permit html forms from accessing the device's file system. I would suggest you to contact the developer of the software you have used to create the mobile app for further assistance.
Regards.