What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I create interval length for a subscription?

    Asked by Sjohn on October 07, 2010 at 02:21 PM

    I am getting the following error when I try to test my subscription payment form.  I am using Authorize.Net. Help please.

    Error on transaction
    Interval Length must be a value from 7 through 365 for day based subscriptions.
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    JotForm Founder

    Answered by aytekin on October 08, 2010 at 05:02 AM

    You have many forms. Can you tell me on which form you have this problem? Have you tried the intervals on the subscriptions?You can change them on the Payment Wizard 3rd page.