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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Annoying security check when trying to share a Jotform form in Facebook

    Asked by yuno89 on December 16, 2015 at 02:47 AM

    I tried to post to Facebook to remove it but until it's done, my guest will have annoying security check when trying to share my page.

    Can you do something?

    Page URL:
    http://metayledim.co.il/Blog%20Posts/ash-26-12-15.html

    JotForm check in a
  • Profile Image

    Answered by victor on December 16, 2015 at 07:25 AM

    you need to use Secure Form Embed Code when embedding your form to Facebook?

    Be sure that the form URL found on your form embed code starts with https://secure .

    It's highly recommended to use "HTTPS" to avoid any security issues on the page since Facebook requires the secure protocol.

    Please check the guide below also:

    http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by yuno89 on December 18, 2015 at 06:04 AM

    Thanks. Please note that acutally it's not an embedded form on facebook page, it is a link to my website page (look at my website page which contains the form here)

    So I can't use the guide there as it refers to embed form into facebook.

    Why isn't a link to a web page which contain the form - can't be "safe" as facebook's definition? It's really annoying though. The unsafe form url is: "jotform.me"

     

    Hope you can do something

  • Profile Image

    Answered by victor on December 18, 2015 at 09:01 AM

    I'm sorry for this inconvenience. Unfortunately, when I open your page I do not get any errors or warnings. Is it possible to have your facebook page where you have inserted the link to your page. This will helps us analyze what is going on and find a way to solve it.

  • Profile Image

    Answered by yuno89 on December 18, 2015 at 10:48 AM

    The problem occurs when you try to share a post which contains a link to this page on my website. In this case, Facebook will show you that message which tells you that you are trying to share a post which has an unsafe link in it (because that link is to this page on my website, which contains the embedded jotform's form, which is "unsafe" by facebook.

    Did I made my issue more clear to understand?

    Please, try to share this photo album post on Facebook, which contains the unsafe things, and you will see what happens.

     

    Thanks.

     

  • Profile Image
    JotForm Support

    Answered by david on December 18, 2015 at 12:20 PM

    Try changing your embed code links from

    https://form.jotform.me/form/53484295179468

    https://www.jotform.me/form/53484295179468

    I ran the form itself through the Facebook debugger and there were no security errors.  It may be due to the form being embedded in an iFrame as well.  Try the regular script embed code to see if that helps. 

    If neither of those solutions work, let us know and we will be happy to have another look.  However, the security error may be something outside of our control.