What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our logo is not displaying properly

    Asked by SunbridgeInstitute on December 16, 2015 at 08:43 AM

    This has been happening for the last couple days and I can't tie it to any changes that I made to figure out the cause. Can you take a look? We had a white logo in the header of our form, and now it looks like a broken link or something. Thank you!

    Page URL:

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    JotForm Developer

    Answered by mert on December 16, 2015 at 10:39 AM

    Hi there,

    You need to upload the photo or enter the image's URL again. The reason for this problem can cause from anything; but refreshing the image will fix this problem.

    Please, see it from the below:


    For further assistance, please let us know.